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MAMALADE

Mentoring





Big Brother – or Sister

Don’t you just love it when someone asks you about something you know! People often ask me questions, but I don’t always know the answers. Questions like- "Have you seen my car keys?" "What did you just come in the room to get? " Where were you last Monday?"

But I love it if they ask me about Toastmasters! And I felt thrilled and honoured recently when a new member asked me to be her mentor.

What is a mentor?

A MENTOR SERVES AS A ROLE MODEL, COACH, AND CONFIDANTE, OFFERING KNOWLEDGE, INSIGHT, PERSPECTIVE OR WISDOM USEFUL TO THE MENTEE.

You’ll realise of course, that when my mentee chose me, she hadn’t seen me trying to chair a meeting!

But there is a lot I can help her with. It’s like being a big sister.

Have you noticed if you have more than one child in your family, the younger ones seem to pick up things at an earlier age than the first one did? That’s because they have the older one as a role model. My three younger sisters learned much more quickly than I did, but they wouldn’t have advanced nearly as far without me! Of course, my parents didn’t always approve of the things I taught them!

Well, in Toastmasters, a mentor is like a big brother or sister to the newer members.

We all know how daunting it can be; joining a club like Toastmasters, and watching the more experienced members perform their roles with confidence and skill. We think we will never be able to do that!

But I can help my mentee…

LEARN THE PROGRAMME. Explain the speech requirements in the basic manual. What is expected when she is assigned certain roles at the meetings.

LEARN CLUB STANDARDS AND CUSTOMS. How things are done in Toastmasters.

DEVELOP CONFIDENCE. Explain to her that she is among understanding friends – that we are all learning at our own individual level. Help her to realise that Toastmasters is a safe friendly environment to practice her communication skills. Give her the knowledge she needs which will enable her to

PARTICIPATE MORE. Encourage her to become involved in Club activities so that she will receive optimum benefit.

Help her to QUICKLY LEARN SPEAKING SKILLS. By offering encouragement and assistance if required as she prepares her first speaking assignments. By pointing out her strong points and offering constructive feedback when required.

Of course, my mentee is not the only one who will benefit from the relationship.

I discovered years ago, that the best way to learn something is to teach it to someone else. While I am explaining things to my mentee,

I will be REFINING THE SKILLS I ALREADY HAVE. and LEARNING NEW SKILLS.

And there are other rewards.

MENTORS…

LEARN FROM THEIR MENTEES. Mentees often offer new information and perspectives.

REMAIN PRODUCTIVE. Mentors continue to make use of their own knowledge and skills.

DO SOMETHING FOR OTHERS. Its an opportunity to give back some of the benefits we have reaped from Toastmasters

RECEIVE RECOGNITION. Earn the respect of fellow members, and gratitude of the mentee. I know my mentee is grateful. When I helped her with her speech, she brought me a chocolate bar.

The club as a whole benefits. Clubs that encourage members to mentor one another;

HAVE MORE MEMBERS. Turnover is reduced because members quickly become involved in the club and develop friendships.

HAVE MORE SATISFIED MEMBERS. Members continue to learn and grow and enjoy the club experience.

RETAIN MORE MEMBERS. When members are satisfied, they stay in their clubs longer.

A Mentor needs special qualities. You have to be

AVAILABLE. There’s no point in offering to become a Mentor if you are too busy to spend some time talking to your mentee and answering any questions they might have. And don’t assume that your mentee doesn’t need help if she doesn’t contact you. Many new toastmasters are too shy to ask.

You need PATIENCE, remembering that everyone advances at their own rate. And be prepared to explain things over again if necessary.

Be SENSITIVE to their needs. Use tact in encouraging and motivating. Never betray their confidences.

RESPECTFUL. You might not always agree with your mentees point of view, but you can respect your differences.

FLEXIBLE. Your mentee may not accept your advice and choose to do things her own way. Or she may turn to another Toastmaster for advice. There’s nothing wrong with that. I think it’s even advisable if your skills are not strong in certain areas. For instance I would understand if my mentee asked another Toastmaster for advice when she is chairman.

BE SUPPORTIVE OF THE CLUB. Show pride in your club and what it can do for members. It goes without saying that a mentor would never speak disparagingly of the club or fellow members.

You need to have KNOWLEDGE about your club and the Toastmasters programme. Or at least know where to find out the necessary information. But for goodness sake don’t try to impart all your information at once. My son does that when I ask him about the computer - and I feel more confused than ever!

You must be CONFIDENT yourself if you are to instill confidence in your mentee. Keep a positive outlook, but don’t be afraid to let your mentee see that you have weaknesses too. We are all human!

You must be PREPARED TO LISTEN. Acting as a sounding board is sometimes all the help required. A friend once came to me with a problem. After a while, she exclaimed, "That’s it! I knew you would be able to help me!" I hadn’t said a thing, but putting her problem into words had helped her to see things clearly.

SHOW CONCERN for your mentee. You must really care and want to help your mentee to grow.

Of course, if a mentor/ mentee relationship is to be successful, mentees have responsibilities and obligations as well.

Mentees should be…

EAGER TO LEARN. Mentees must be willing to take on new challenges.

RECEPTIVE. Mentees must be open to feedback, viewing it as an opportunity to improve themselves.

OPEN TO NEW IDEAS. Mentees should be able to see things from other perspectives.

LOYAL. Mentees do not violate confidences or trust.

GRATEFUL. They don’t have to bring chocolate, but Mentees appreciate the help their mentors are giving.

Usually, by the time mentees have developed to the point where they are functioning effectively on their own, the relationship has changed from that of mentor/mentee into a strong warm friendship. Mentors can find new mentees to help and former mentees now have the skills to become mentors themselves.

And don’t think mentors are just for new members! There are bound to be members in our club who excel in some skill that you are lacking. Why not ask them for advice? As I said at the beginning, people love to talk about what they know. Or is there someone who could benefit from your knowledge and experience? Then pass it on. That’s what Toastmasters is all about, isn’t it?




MAMALADE


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